Terms and Conditions

Care and Maintenance and Installation directions can be found on each product page.

“Mom said to measure twice and cut once!” All sales are final, please ensure that you have measured your walls and furniture correctly and double check your order, Parete cannot accept returns due to over procurement, misorders and open or cut goods, sorry!

• Please ensure that the material you have ordered is in satisfactory condition before installation, that the material in your possession is in fact, what you ordered.

• Always inspect material to confirm the right color and pattern was ordered and inspect for noticeable defects. Parete will not consider a claim once the material is cut.

• Wallcovering Installations:, hang 3 strips and inspect to make sure material is free from defects. Claims cannot be considered if more than 3 strips are hung.

• Any product claim must be made within a 30 day period from receipt of the material.

• Claims for labor will not be entertained.

• In stock products can be cancelled if they have not been cut or placed into transit. If a credit card was used to process payment, a processing fee will be deducted from the refund.

• Products that have been placed into production but have not been cut, packaged or placed into transit can be cancelled with a 50% cancellation fee.

• Orders that have been cut or shipped cannot be cancelled.

• Wallcovering CFA’s are available for instock Basic natural products.

• Made To Order Patterns: Parete will match to a counter sample. Please note, natural materials tend to oxidize/ vary as time progresses.

• FauxReal upholstery does not typically offer CFA’s as dye lots are normally spot on.

To set up a Trade Account, please fill out a New Account Form and include your Resale Certificate upon submission.

Full payment is required prior to shipment. Back Ordered materials require a 50% deposit to begin production. Parete takes checks, ACH Transfer, Amex, MasterCard and Visa. Orders over $7500 must be paid for by check or ACH Transfer.

Parete manufactures on a small footprint with quick turnaround times. All production dates are estimates and Parete cannot be held responsible for delays.

Reserves can be made for a period of 7 business days for instock Basic natural wallcoverings.

FauxReal is sold on a first serve basics.

Please inspect all materials upon receipt, all sales are final and returns will not be considered for over-procurement. Claims for mis-shipments or visible product defects will only be allowed within 30 days of receipt.

All orders shipped into New York State will be charged sales tax. For tax exempt orders, Parete requires a current, valid Tax Exempt form on file.

• Orders placed for materials in stock at our New York City Metro warehouse will ship within 72 hours of paid order.

• Orders stocked outside the NYC metro area will be shipped in a weekly consolidation. Orders placed by Thursday, 5PM Eastern Time will be shippable from our NYC Metro Studio the following Friday. Orders will be shipped by Fedex Ground, expedited shipping can only be applied once the material has been checked in and inspected in our NYC Metro Studio.

Parete warrants our material to be free from defects in material and workmanship under normal use for a period of 1 year from date of original purchase.

In the event that our material does not perform to the specified performance standards, Parete will offer replacement material free of charge, provided the material was used for the intended application and was cleaned using the appropriate care & cleaning methods outlined for these products.

For the warranty to go into effect it must be established that the product has:

• Been properly installed and not in a manner that puts excessive stress on any part of the material.

• Been properly maintained and has been cleaned using the appropriate cleaning agents and methods.

• Not been intentionally damaged, such as (but not limited to) tearing, puncturing, intentional graffiti or vandalism.

• Not been post treated by the customer (such as but not limited to flame or adhesive lamination or chemical treatment after shipment by Parete).

• Been upholstered in conjunction with proper foam cushioning under the material.

• Not been exposed to inks or dyes that may have transferred to the material.

• Our Ink and Denim resistant finishes are not warranted against permanent transfer.

If the product failure is determined to be from one of the aforementioned reasons the warranty is null and void. In the event that the product is determined by Parete to be defective during this warranty Parete will offer a replacement product for the amount of yardage used on the project offered in the form of a credit memo.